Medicare Information (SHIINE)
Medicare Guidance You Can Trust
Understanding Medicare can feel overwhelming, but you don’t have to navigate it alone. Our SHIINE program offers free, confidential, and unbiased support to help you make confident decisions about your healthcare coverage.
Whether you’re new to Medicare or reviewing your current plan, we’re here to guide you every step of the way.
What Is SHIINE?
SHIINE (Senior Health Information and Insurance Education) is a federally funded program designed to help Medicare beneficiaries and their families better understand their options. Active Generations serves as the regional program provider for Southeastern South Dakota.
Open Enrollment
Open Enrollment is available right here at Active Generations. In-person appointments are available, and phone appointments can also be scheduled for your convenience.
Each year, Medicare open enrollment runs from October 15 through December 7. During this time, you can review and make changes to your coverage for the upcoming year.
An additional Medicare Advantage open enrollment starts January 1 through March 31. During this time, you can change to a different advantage plan, or switch back to original Medicare with a drug plan.
Our team is available to help you evaluate your options and ensure your plan continues to meet your needs.
Contact Us
To learn more about SHIINE or to schedule an appointment, call (888) 854-5321 or email SHIINE@activegen.org. The regional SHIINE office is located on the Active Generations Main Campus at 2300 W 46th Street, Sioux Falls, SD.
Meet with a Counselor
One-on-one support makes all the difference. Schedule an appointment with a SHIINE staff member or volunteer to get personalized guidance and answers to your questions.
Educational Presentations
If you or someone you know living within Sioux Falls or in surrounding communities would benefit from learning more about SHIINE, Medicare basics, coverage options, or how to prevent Medicare fraud, educational presentations are available.