Active Generations Member App Privacy Policy
Effective Date: 5/1/2026
Active Generations (“we,” “our,” or “us”) operates the Active Generations Membership mobile application (the “App”). This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We may collect the following information when you use the App:
- Account Information: Name and login credentials
- Contact Information: Email address
- Membership & Transaction Information: Services, purchases, and payment-related activity
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide membership services and features
- Process transactions
- Communicate important updates
- Improve the App and user experience
3. Platform & Third-Party Services
The App is powered by Zenoti, our membership services platform and backend provider.
Your information is processed and stored through Zenoti in order to operate the App, manage memberships, and handle transactions. Zenoti may process your information according to their own privacy practices.
4. Data Sharing
We do not sell or rent your personal information.
We may share information:
- With Zenoti to operate the App and provide services
- If required by law or legal process
5. Data Security
We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure.
6. Your Rights
You may request to access, update, or delete your personal information by contacting us.
7. Children’s Privacy
This App is intended for individuals 18 years and older. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
Active Generations
Email: tech@activegen.org